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Summary
I am a results-driven Supply Chain Management and Logistics specialist with over three years of hands-on experience across diverse sectors within the industry. Throughout my career, I have demonstrated strong leadership skills by successfully managing logistics and dispatch operations, fostering client relationships, and continuously improving standard operating procedures to enhance efficiency and customer satisfaction. My expertise extends to the apparel industry, where I gained a comprehensive understanding of inventory management, procurement optimization, and logistics planning to meet customer demands.
In my most recent role with a leading shipping and logistics company at the forefront of the digital revolution, I played a pivotal role in managing import and export operations, supply chain activities, procurement strategies, logistics planning, and inventory management. My passion for embracing innovation and commitment to delivering outstanding results drive me to contribute effectively to organizational success. I am a dedicated professional who takes ownership of responsibilities and remains committed to ongoing learning and staying updated with the latest trends and practices in supply chain management.
Projects
Experience
Procurement Officer
Management Associate - Supply Chain
Supply Chain Associate
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Shift Lead
Worked as a Shift Lead to look after the floor as a part of Operations here I conduct sessions, huddles, real time assistance, client escalation, client coordination etc.
Logistics Specialist
Transferred to the newly department logistics foodpanda PK where we work to decrease lead time and get deliveries on time. along working as a additional charge of POC in which I manage whole team, huddles, SOP, Client Escalations & Coordination etc.
Customer Support Executive
It is the multi-national outsourcing company which offers outstanding customer support Domestic and international
– Assisted: Guided Customers/Riders/Vendor for fast dispatching orders smoothly.
– Acknowledged: Greeted and provided resolution about the queries and complaints.
